Terms of service

Overview

Welcome to Aura Mode Studio. The terms “we,” “us,” and “our” refer to Aura Mode Studio. We operate this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our store is hosted by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service (“Terms”) describe the rules that apply when you access or use the Services or purchase products from us. By visiting our website, using the Services, or placing an order, you agree to these Terms and to the policies incorporated into them, including our Privacy Policy, Return & Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please do not access or use the Services.

Section 1 — Eligibility and Accounts

You must be at least the age of majority in your state, province, or country of residence, or have the permission of a parent or legal guardian, to use the Services or make a purchase.

When you provide account, billing, payment, or shipping information, you agree that the information is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

Section 2 — Products and Product Information

We make reasonable efforts to display product descriptions, specifications, colors, images, and other information accurately. However, colors and appearance can vary depending on your device, display settings, lighting, and other factors.

Product packaging, accessories, specifications, availability, and descriptions may change when reasonably necessary. We reserve the right to correct inaccuracies, update product information, discontinue products, and limit quantities, subject to applicable law.

Nothing in these Terms limits any mandatory rights you may have when goods are faulty, damaged, unsafe, misdescribed, or not in conformity with your order.

Section 3 — Orders

Submitting an order is an offer to purchase. An order is accepted only when we confirm acceptance or dispatch the order. We may decline or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, payment failure, shipping restrictions, or legal and compliance requirements.

If we cancel an order after payment has been processed, we will refund the affected amount to the original payment method.

Please review your order carefully before submitting it. If you need to request a change or cancellation, contact us promptly at support@auramodestudio.com. We cannot guarantee that a request can be completed after an order has entered processing or fulfillment.

Purchases are subject to our Return & Refund Policy.

Section 4 — Prices, Discounts, Taxes, and Billing

Prices, promotions, discounts, and product availability may change without notice. The price charged will be the price shown at checkout when the order is submitted, subject to correction of obvious errors as permitted by law.

Unless stated otherwise, prices may exclude shipping charges, duties, customs fees, import taxes, and other charges that apply to the destination. Any charges collected at checkout will be shown before you complete your order.

Promotions may have separate terms. If promotional terms conflict with these Terms, the promotional terms apply to that promotion.

You agree to provide valid and accurate billing and payment information and confirm that you are authorized to use the selected payment method.

Section 5 — Shipping and Delivery

Processing and delivery estimates are provided for guidance and are not guaranteed unless we expressly state otherwise. Delivery can be affected by carriers, customs authorities, weather, public holidays, address issues, and events outside our reasonable control.

Please review our Shipping Policy for information about processing, estimated delivery, tracking, customs, and address changes.

Risk of loss or damage remains with us until the goods are delivered to you or to a person you identify to receive them, except where applicable law provides otherwise or where you independently arrange a carrier that we did not offer.

Section 6 — Returns, Exchanges, and Refunds

Return, exchange, replacement, and refund requests are governed by our Return & Refund Policy.

All returns must be requested and approved before an item is sent back. Do not send products to an address shown on the original shipping package unless our customer support team specifically instructs you to do so.

Section 7 — Intellectual Property

The Services and their content—including our text, design, layout, graphics, photographs, videos, logos, product presentation, and other materials—are owned by or licensed to Aura Mode Studio and are protected by applicable intellectual property laws.

You may use the Services only for personal, lawful, and non-commercial purposes. You may not reproduce, distribute, modify, publish, publicly display, scrape, sell, license, or commercially exploit any part of the Services without prior written permission, except where such restriction is prohibited by law.

Third-party names, trademarks, product names, images, and other materials remain the property of their respective owners. No use of third-party material on our website implies sponsorship or endorsement unless expressly stated.

Section 8 — Optional and Third-Party Tools

We may provide access to tools or services operated by third parties. We do not control those third-party tools, and your use of them may be subject to separate terms and privacy policies.

To the extent permitted by law, optional third-party tools are made available without representations or warranties from us regarding their uninterrupted availability or suitability for your particular purpose.

Section 9 — Third-Party Links

The Services may include links to third-party websites. We are not responsible for the content, accuracy, security, availability, products, services, or practices of third-party websites.

Before purchasing from or providing information to a third party, review that third party’s terms and privacy policy. Questions or complaints about third-party products or services should be directed to the relevant third party.

Section 10 — Relationship with Shopify

Aura Mode Studio is powered by Shopify, which provides the ecommerce platform used to operate the store. Purchases made from Aura Mode Studio are transactions between you and Aura Mode Studio, not between you and Shopify.

Shopify is not the seller of the products offered by Aura Mode Studio. Nothing in this section limits rights or remedies that cannot lawfully be limited.

Section 11 — Privacy

Our collection and use of personal information is described in our Privacy Policy. Certain personal information may also be processed by Shopify in accordance with Shopify’s privacy information for users of Shopify-powered stores.

By using the Services, you acknowledge that information may be processed by service providers in countries other than the country where you live, subject to applicable privacy laws and safeguards.

Section 12 — Reviews, Feedback, and Submissions

If you voluntarily submit a review, photo, video, suggestion, idea, comment, or other content (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate, distribute, and display that Feedback for operating, improving, and promoting the Services, subject to applicable privacy and consumer laws.

You confirm that you have the rights needed to submit the Feedback and that it does not infringe another person’s rights, contain unlawful material, include malicious code, or misrepresent your identity or experience.

We may moderate or remove Feedback that is unlawful, fraudulent, abusive, misleading, or inconsistent with these Terms.

Section 13 — Errors, Inaccuracies, and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit estimates, availability, or other matters.

We may correct errors and update information. If an error materially affects an order you have already placed, we will contact you and provide an appropriate option, which may include confirming the corrected information or cancelling and refunding the affected order.

Section 14 — Prohibited Uses

You may not use the Services:

• For unlawful, fraudulent, abusive, or malicious purposes;
• To violate applicable laws, regulations, or another person’s rights;
• To transmit malware, harmful code, spam, phishing, or deceptive communications;
• To impersonate another person or misrepresent your identity;
• To interfere with the security, availability, operation, or integrity of the Services;
• To bypass access controls, security measures, rate limits, or technical restrictions;
• To collect personal information about others without lawful authority;
• To scrape, copy, extract, resell, or commercially exploit the Services without permission; or
• To use automated systems in a manner that places an unreasonable burden on the Services or violates applicable law.

We may restrict or suspend access when reasonably necessary to protect the Services, our customers, our rights, or legal compliance.

Section 15 — Suspension and Termination

We may suspend or terminate access to the Services if you materially violate these Terms, engage in fraud or abuse, create security or legal risk, or fail to pay amounts lawfully due.

Termination does not affect rights and obligations that arose before termination. Provisions that by their nature should survive—including intellectual property, payment obligations, disclaimers, limitations of liability, and dispute provisions—will continue to apply.

Section 16 — Warranties and Mandatory Consumer Rights

To the fullest extent permitted by law, the Services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or free from all harmful components.

Nothing in these Terms excludes, restricts, or modifies a warranty, guarantee, condition, right, or remedy that cannot lawfully be excluded or restricted. This includes mandatory consumer rights that may apply in your country or region.

Any product warranty expressly offered on a product page or in written documentation applies according to its stated terms.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, Aura Mode Studio and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services, including loss of profits, revenue, savings, data, or business opportunity.

Where liability cannot lawfully be excluded, our liability will be limited only to the maximum extent permitted by applicable law. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be limited.

Section 18 — Indemnification

To the extent permitted by law, you agree to indemnify Aura Mode Studio against third-party claims, losses, and reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person’s rights.

This section does not require you to indemnify us for losses caused by our own unlawful conduct, negligence, or breach of duty.

Section 19 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary. The remaining provisions will continue in effect.

Section 20 — Waiver and Entire Agreement

If we do not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

These Terms, together with the policies referenced in them and any specific terms presented at checkout or for a promotion, form the agreement between you and Aura Mode Studio regarding the Services.

Section 21 — Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as part of a business reorganization, sale, merger, or transfer of assets, provided that doing so does not reduce mandatory consumer protections.

Section 22 — Governing Law and Disputes

These Terms and any dispute relating to the Services are governed by the laws that apply to Aura Mode Studio and the relevant transaction, without excluding mandatory consumer protections that apply in the country or region where you live.

Nothing in these Terms prevents you from bringing a claim before a court, regulator, consumer protection body, or dispute-resolution service where applicable law gives you that right.

Section 23 — Changes to These Terms

We may update these Terms to reflect changes to the Services, our business practices, or legal requirements. The current version will be posted on this page with an updated revision date.

Where required by law, we will provide notice of material changes. Changes will apply prospectively from the effective date stated in the updated Terms.

Section 24 — Contact Information

Questions about these Terms should be sent to:

Aura Mode Studio
Email: support@auramodestudio.com
Website: https://auramodestudio.com